Big Daddy Tea Cake

IN-STORE PICKUP OR DELIVERED BAKED GOODS

When you pick up your order at one of our stores or receive a delivery be sure to look at the order and make sure it is what you ordered.  If someone else is picking up for you, let them know what they are picking up, so they can do the final inspection. 

While 99.9% of the time we spell the honoree’s name correctly, on occasion we make a “oopsie.”  We want you to review your cakes, so you can confirm we did get it right or if we did make an oopsie, then we can fix it while you are there.

Once you leave with your cake or order, it means that it is given to you in full and correctly. Once the cake leaves the building we will not be able to change the design and are no longer responsible for the order. Please be sure you vehicle is cool and the cake/order is not left in car/hot car as icings will melt. 

SHIPPED BAKED GOODS

We are shipping baked goods that have no preservatives.  This means that if you ship ground, we cannot guarantee our baked goods condition upon arrival.  Overnight and second day shipping will be the best options to keep the product as fresh as possible.  

We cannot be responsible for staleness/spoilage due to courier shipping delays, or if recipient is not at the delivery location to receive the shipment.

SHIPPED BAKED GOODS

We are shipping baked goods that have no preservatives.  This means that if you ship ground, we cannot guarantee our baked goods condition upon arrival.  Overnight and second day shipping will be the best options to keep the product as fresh as possible.  

We cannot be responsible for staleness/spoilage due to courier shipping delays, or if recipient is not at the delivery location to receive the shipment.